https://support.avast.com/index.php?_m=tickets&_a=submit
AHA Computer Reseller ID 955
reseller-support@avast.com
申請序號合併窗口：
we can merge your customer licenses. Please first place the order and then let Martin Kafka at kafka@avast.com know and he will merge your customer licenses.
申請序號合併範例：
Dear Sir,
I am reseller from Taiwan.
Need your assistance to merge below two licenses:
08-06-092 avast! 4 Standard Suite 70U
CustomerNo:17970024
[License Keys]
W17970024R3800K0510-120D87W2
SHIN NAN NATURAL GAS CO.,LTD
KUEN-TWU CHU
aa167283@ms23.hinet.net
TEL: 06-2342622
NO.977,YUNONG ROAD,EAST DISTRICT,TAINAN CITY 701,TAIWAN,R.O.C.
==============================
===================
09-04-091 avast! 4 Standard Suite (2Y) 30UCustomerNo:17970072
[License Keys]
W17970072R2600H0311-85HACD4V
SHIN NAN NATURAL GAS CO.,LTD
YANG CHING-HSI
aa167283@ms23.hinet.net
TEL: 06-2342622
NO.977,YUNONG ROAD,EAST DISTRICT,TAINAN CITY 701,TAIWAN,R.O.C.
Best Regards,
______________________________
Seven Lin
Chief Engineer
Technical Department
Technical Blog:http://ahasoft.blogspot.
AHA Computer Company., Ltd(Taiwan&China)
MSN:seven.tw@msn.com
Seven,
AVAST原廠要求詢問技術問題時，要注意以下事項 :
1. 寄信到reseller-support@avast.com，寄到別的信箱都不會受理。 並請註明我公司的Reseller ID 955.
2. 詢問問題時，請提供以下資訊以利原廠判別問題 :
Please make sure that you provide all of the following information:
1. A full detailed description of the problem [問題描述 ]
2. Hardware configuration (server/client) [硬體設備說明 (server/client)
3. Software (OS,installed application list ..) [軟體 (OS, 安裝的應用程式) ]
4. Network topology/configuration (in the case of ADNM) 網路架構
5. Please tell us also exactly what action results in the issue, error message, unexpected program behaviour, etc... Screenshots would also be helpful to help us identify what is causing the issue
導致問題發生的操作步驟，錯誤訊息內容/畫面等。
Regards,
Clare Chung
